Communication | ECare Courses

যোগাযোগ

বর্তমান অবস্থা

দাম

From £ 1.49

শুরু করুন

কোর্স সম্পর্কে

This course focuses on building foundational and advanced communication skills for care workers, ensuring clarity, empathy, and collaboration in professional and client interactions. It also covers overcoming communication barriers and fostering a supportive and inclusive care environment.

তুমি কি শিখবে?

The fundamentals of communication, including verbal, non-verbal, and contextual elements, and their role in creating understanding and connection.

How to adapt communication styles to suit different contexts, including interactions with clients, colleagues, and in professional documentation.

Effective teamwork and communication strategies, such as conflict resolution, providing feedback, and aligning with group development theories like Tuckman’s model.

The importance of verbal and non-verbal communication alignment in care settings to establish trust, understand client needs, and enhance person-centred care.

How to overcome barriers to communication, including cultural, emotional, and technological challenges, using innovative and empathetic techniques.

Advanced methods like role-playing and simulation to practice communication in challenging scenarios and improve emotional intelligence.

Employer responsibilities in fostering effective communication through training, resources, and inclusivity to support both staff and clients.

Techniques for motivating communication and creating safe, non-judgmental spaces for clients and colleagues to express themselves confidently.

The role of feedback mechanisms and continuous improvement in maintaining high communication standards within care settings.

কোর্স কন্টেন্ট

পাঠ কন্টেন্ট

0% সম্পূর্ণ 0/3 ধাপ

What is Communication?

Communicating with Colleagues

Communicating Effectively in Your Role

পাঠ কন্টেন্ট

0% সম্পূর্ণ 0/3 ধাপ

Benefits and Challenges of Teamwork

Effective Team Members

Theory: Tuckman’s Stages of Group Development

পাঠ কন্টেন্ট

0% সম্পূর্ণ 0/7 ধাপ

Verbal Communication

Non-Verbal Communication

Writing

The Mehrabian Theory of Communication

Application in Care Settings Part 1

Application in Care Settings Part 2

Application in Care Settings Part 3

পাঠ কন্টেন্ট

0% সম্পূর্ণ 0/8 ধাপ

Motivating Communication

Barriers and Blocks to Communication

Communicating Responsibly

Overcoming Cultural and Emotional Barriers

Advanced Techniques for Breaking Barriers

Employer Responsibilities in Communication Part 1

Employer Responsibilities in Communication Part 2

Employer Responsibilities in Communication Part 3

পাঠ কন্টেন্ট

0% সম্পূর্ণ 0/1 ধাপ

Enhancing Dementia Care Through Effective Communication: A Case Study on a Proactive Approach

তথ্যসূত্র

তথ্যসূত্র

Brownell, J. (2012). Listening: Attitudes, Principles, and Skills. Boston: Pearson Education.
Clinical Nutrition. (2023). Impact of Positioning on Aspiration Risk in PEG Tube Patients. এখানে পাওয়া যাচ্ছে: https://www.clinicalnutritionjournal.com
Institute for Healthcare Improvement. (2020). The Role of Communication in Patient Safety. এখানে পাওয়া যাচ্ছে: http://www.ihi.org
International Journal of Caring Sciences. (2022). Empathy-Driven Communication Strategies in Healthcare. এখানে পাওয়া যাচ্ছে: http://www.internationaljournalofcaringsciences.org
Mehrabian, A. (1971). Silent Messages. Belmont, CA: Wadsworth.
The Journal of Communication. (2020). The Role of Non-Verbal Cues in Communication. এখানে পাওয়া যাচ্ছে: https://www.journalofcommunication.com
The Journal of Patient Safety. (2022). Team Communication and Error Reduction in Healthcare. এখানে পাওয়া যাচ্ছে: https://www.journalpatientsafety.com
Tuckman, B. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63(6), pp. 384–399. Available at: https://www.apa.org/pubs/journals/bul
সাধারণ তথ্য সুরক্ষা নিয়ন্ত্রণ (জিডিপিআর). (2018). UK GDPR Framework.
Protect. (2022). Understanding Whistleblowing and Communication Barriers. এখানে পাওয়া যাচ্ছে: https://protect-advice.org.uk
NICE (National Institute for Health and Care Excellence). (2020). Patient-Centred Care Guidelines. এখানে পাওয়া যাচ্ছে: https://www.nice.org.uk.
যত্নের দক্ষতা. (2021). Effective Communication in Adult Social Care. এখানে পাওয়া যাচ্ছে: https://www.skillsforcare.org.uk
বিশ্ব স্বাস্থ্য সংস্থা (WHO). (2021). Improving Healthcare Team Communication. এখানে পাওয়া যাচ্ছে: https://www.who.int
Care Act. (2014). Care and Support Statutory Guidance. Available at: https://www.legislation.gov.uk/ukpga/2014/23/contents/enacted
Health and Social Care Act. (2012). Ensuring Effective Communication in Healthcare Settings. Available at: https://www.legislation.gov.uk/ukpga/2012/7/contents/enacted
রয়েল কলেজ অফ নার্সিং (RCN). (2021). Non-Verbal Communication in Nursing Practice. এখানে পাওয়া যাচ্ছে: https://www.rcn.org.uk
BACP (British Association for Counselling and Psychotherapy). (2022). Active Listening and Reflective Practice. এখানে পাওয়া যাচ্ছে: https://www.bacp.co.uk
রাজার তহবিল. (2019). Effective Communication in Health and Care Services. এখানে পাওয়া যাচ্ছে: https://www.kingsfund.org.uk
এনএইচএস ইংল্যান্ড. (2022). Inclusive Communication Practices for Diverse Populations. এখানে পাওয়া যাচ্ছে: https://www.england.nhs.uk
চার্টার্ড ইনস্টিটিউট অফ পার্সোনেল অ্যান্ড ডেভেলপমেন্ট (CIPD). (2021). Effective Communication in Workplace Teams. এখানে পাওয়া যাচ্ছে: https://www.cipd.co.uk