Supervision
About the course
This course equips participants with the knowledge and skills to conduct effective supervision and appraisals, focusing on fostering trust, enhancing performance, and creating a supportive workplace culture. Participants will learn to implement strategies that address staff needs, organisational goals, and challenges unique to care settings, ensuring continuous improvement and engagement.
What will you learn
- Introduction to Supervision and Appraisals
Understand the purpose, differences, and benefits of supervision and appraisal, and explore their impact on organisational success.
- Conducting Effective Supervision and Appraisals
Master preparation techniques, the “10-Part Plan,” and strategies for formal, informal, and group supervision while ensuring confidentiality and robust record-keeping.
- Enhancing Engagement and Addressing Challenges
Learn effective communication techniques, how to set realistic goals, manage difficult situations, and support volunteers through structured supervision.
- Creating a Positive Organisational Culture
Explore methods to empower staff, improve care delivery, and promote psychological safety through recognition and open communication.
- Addressing Home Care Challenges
Understand the unique needs of domiciliary care staff, including strategies to reduce isolation, improve safety, and foster peer support.
- Mentorship and Peer Support
Develop mentorship programs and peer support systems to enhance collaboration, professional development, and emotional wellbeing.
Course Content
References
References
- Chartered Institute of Personnel and Development (CIPD). (2024). Managing Employee Performance and Well-Being. Available at: https://www.cipd.co.uk/
- Health and Safety Executive (HSE). (2024). Work-Related Stress, Anxiety, and Depression Statistics. Available at: https://www.hse.gov.uk/
- National Institute for Health and Care Excellence (NICE). (2024). Supporting Employees in the Workplace: Supervision Guidelines. Available at: https://www.nice.org.uk/
- General Data Protection Regulation (GDPR). (2018). Data Protection Rules. Available at: https://gdpr-info.eu/
- Department of Health and Social Care (DHSC). (2024). Employee Supervision and Appraisal in Health and Social Care. Available at: https://www.gov.uk/government/
- Skills for Care. (2024). Effective Supervision in Social Care Settings. Available at: https://www.skillsforcare.org.uk/
- World Health Organization (WHO). (2024). Workplace Well-Being and Productivity. Available at: https://www.who.int/
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Katherine Cutts
Junior Designer at Company
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Daniel Smith
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