Lone Working
About the course
This course equips participants with the knowledge and skills needed to manage the unique challenges of lone working in care settings. Covering the fundamentals of safety, legal responsibilities, and best practices, it ensures that care workers and employers can mitigate risks, enhance well-being, and maintain high-quality service delivery.
What will you learn
- The definition of lone working and examples in care settings, including domiciliary care and care homes.
- Why lone working requires special attention due to increased risks such as physical or verbal abuse, accidents, and mental health challenges.
- Legal duties for employers under the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations 1999.
- How to conduct comprehensive risk assessments for lone working scenarios, focusing on tasks, environments, and worker vulnerabilities.
- Incident management strategies, including reporting, investigating, and learning from incidents to improve safety practices.
- Best practices for lone worker training, covering conflict management, emergency preparedness, and the use of safety technology.
- Pre-visit risk assessment techniques and preparation strategies to ensure safe and effective care delivery.
- The importance of supervision, communication, and fostering mental well-being in lone workers.
- Employer responsibilities in providing resources, operational support, and fostering a transparent safety culture.
- Emergency preparedness measures tailored to care settings and collaboration with local support networks.
- Strategies for promoting worker autonomy, decision-making, and resilience through training and well-being initiatives.
Course Content
References
References:
- Health and Safety at Work etc. Act 1974. (1974). Available at: https://www.legislation.gov.uk/ukpga/1974/37/contents
- Management of Health and Safety at Work Regulations 1999. (1999). Available at: https://www.legislation.gov.uk/uksi/1999/3242/contents/made
- Health and Safety Executive (HSE). (2013). Lone Working: Protect Those Working Alone. Available at: https://www.hse.gov.uk/pubns/indg73.pdf
- British Safety Council. (2023). Improving Lone Worker Safety. Available at: https://www.britsafe.org/
- NHS Employers. (2022). Guidance for Lone Working in Health and Social Care. Available at: https://www.nhsemployers.org/
- Skills for Care. (2023). Best Practices for Domiciliary Care Workers. Available at: https://www.skillsforcare.org.uk/
- Mental Health Foundation. (2023). Supporting the Mental Well-Being of Lone Workers. Available at: https://www.mentalhealth.org.uk/
- Gov.UK. (2023). Workplace Risk Assessment Guidance. Available at: https://www.gov.uk/risk-assessment
- World Health Organization (WHO). (2023). Workplace Safety and Well-Being in Health Settings. Available at: https://www.who.int/
- British Lone Worker Council. (2023). Technological Solutions for Lone Workers. Available at: https://www.britishloneworkercouncil.org.uk/
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