Information Governance
About the course
Effective information governance is essential for maintaining trust, safeguarding sensitive data, and ensuring compliance in care settings. This course equips care workers with the skills to manage personal and health-related information responsibly, navigate legal and ethical frameworks, and uphold confidentiality and security. Learners will explore best practices for record-keeping, data protection, cybersecurity, and handling data breaches while understanding the critical role of transparency, accountability, and whistleblowing in ensuring ethical information management.
What will you learn
Introduction to Information Governance
- Understand the principles of information governance and their importance in protecting sensitive data, ensuring legal compliance, and improving care quality.
Legal Frameworks and Key Laws
- Learn about the Data Protection Act 2018, GDPR, Caldicott Principles, and other legal guidelines that govern the handling of sensitive information in care settings.
Confidentiality and Consent
- Explore how to maintain confidentiality, obtain explicit or implicit consent, and handle information sharing responsibly while adhering to ethical standards.
Best Practices in Data Management
- Gain practical skills in secure record-keeping, accurate documentation, and data protection through role-based access, encryption, and audit trails.
Handling Data Breaches
- Learn to identify, report, and manage data breaches effectively, including immediate response steps, post-breach analysis, and compliance with the Duty of Candour.
Cybersecurity in Care Settings
- Understand how to prevent cyberattacks through strong passwords, regular software updates, firewalls, and staff training on phishing and malware threats.
CCTV and Privacy Considerations
- Explore the use of CCTV in care settings, its role in safety and security, and the importance of compliance with privacy regulations.
Ethical Information Sharing
- Balance beneficence and respect for autonomy in complex situations like emergency disclosures, family inquiries, and inter-agency collaboration.
Managing Records, Storage, and Disposal
- Develop skills in secure record storage, legal disposal methods, and maintaining continuity during staff turnover, guided by the CIA Triad principles (Confidentiality, Integrity, Availability).
Whistleblowing in Information Governance
- Understand the rights and protections of whistle-blowers under the Public Interest Disclosure Act and the ethical responsibility to report misconduct or breaches.
By the end of this course, learners will be empowered to handle sensitive information ethically, securely, and effectively, ensuring compliance and enhancing care outcomes.
Course Content
References
References
Data Protection Act 2018. (2018). Available at: https://www.legislation.gov.uk/ukpga/2018/12/contents/enacted
General Data Protection Regulation (GDPR). (2018). Available at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32016R0679
Health and Social Care Act 2008. (2008). Available at: https://www.legislation.gov.uk/ukpga/2008/14/contents
Care Act 2014. (2014). Available at: https://www.legislation.gov.uk/ukpga/2014/23/contents/enacted
Freedom of Information Act 2000. (2000). Available at: https://www.legislation.gov.uk/ukpga/2000/36/contents
Human Rights Act 1998. (1998). Available at: https://www.legislation.gov.uk/ukpga/1998/42/contents
NHS Digital. (2020). Data security and protection toolkit statistics. Available at: https://digital.nhs.uk/
Caldicott Review. (2013). Information: To share or not to share? The Information Governance Review. Available at: https://www.gov.uk/government/publications/the-information-governance-review
Information Commissioner’s Office (ICO). (2023). Reporting a data breach. Available at: https://ico.org.uk/for-organisations/report-a-breach/
IBM Security. (2021). Cost of a Data Breach Report. Available at: https://www.ibm.com/security/data-breach
NHS Digital. (2021). Data protection and record management in health and social care. Available at: https://www.nhsdigital.nhs.uk/
Public Interest Disclosure Act 1998. (1998). Available at: https://www.legislation.gov.uk/ukpga/1998/23/contents
Information Commissioner’s Office (ICO). (2023). Principles of GDPR. Available at: https://ico.org.uk/for-organisations/data-protection-advice-for-small-organisations/gdpr-principles/
National Cyber Security Centre (NCSC). (2023). Cyber security in health and social care. Available at: https://www.ncsc.gov.uk/
CQC (Care Quality Commission). (2023). Data breaches in care settings. Available at: https://www.cqc.org.uk/
NHS England. (2023). Information Governance Guidance. Available at: https://www.england.nhs.uk/ig/
Institute of Risk Management. (2020). Risk management in information governance. Available at: https://www.theirm.org/
British Medical Association (BMA). (2022). Confidentiality and medical records. Available at: https://www.bma.org.uk/
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